Return Policy

If a product is incorrect, damaged, or missing please contact us by clicking here with proof of purchase within 30 days of receipt for a Return Merchandise Authorization (RMA), replacement, and/or refund.  Items returned will be rejected if we are not contacted first.  If an item is being returned, refunds will be issued once items are received and processed.

The following are exempt from being returned and/or credited:  

• Sale items.
• Items that are assembled.
• Patterns and books (due to copyright laws).
• Replacement packaging for products that are not otherwise damaged.
• Shipping charges.
• Refused or abandoned packages (at our discretion).
• Items not in new condition and in original packaging.
• Used items.

For damaged/defective items, we will review the request and arrange for a replacement or refund if appropriate. 

*Unwanted items may be returned within 30 days once a Return Authorization Number is issued, and at the customer's expense.